SSH Credentials

What are SSH credentials?

SSH stands for Secure Shell, and it’s a secure way to remotely access a site’s server. SSH credentials are the login details:

  • Server address
  • Port number
  • Username
  • Password

Why should I give you my SSH credentials?

With your SSH credentials, we’ll be able to troubleshoot faster if something goes wrong. VaultPress will perform better on your site. And, you’ll be able to use the one-click restore to get your site back.

Not all hosts or hosting plans allow SSH access, but if you have SSH credentials we recommend adding them!


If your host offers SSH access, then we recommend configuring VaultPress for SSH only. As noted above, VaultPress works best over SSH, and SSH also helps us better troubleshoot potential issues. You do not need to configure VaultPress with SFTP or FTP access if it has a working SSH connection.

How do I add my SSH credentials?

You can add your SSH credentials by logging in to your VaultPress dashboard, and going to the Settings page:

dashboard >> settings

On the Settings page, click on the SSH button:


This will open the Settings screen.

Enter your Server Address, Port Number, Username and Password as provided by your host.

Click the Show Public Key button to reveal the VaultPress public key file.

If your host is not listed here, or if you’re having any problems, please contact your host directly and ask them for your SSH credentials.